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Our Terms and Conditions

Terms and Conditions

To set a new standard in UAE travel visa processing by providing customer-centric and result-driven services.

The Terms and Conditions, which were formulated by and on behalf of instauaevisa.org and are subject to UAE law, are detailed below. Any modifications to these terms and conditions shall only be taken into account when submitted in writing on official company letterhead, with a signature and seal, by one of our travel consultants.

The organization will process an application in accordance with the specifications and requests of the client, and shall not be held liable for any inaccurate information supplied. In addition to specializing in visa services, we also assist clients in securing the most advantageous offers when it comes to reserving hotels and tours in the UAE. Everything in the company's power will be done to ensure that your journey is efficient and trouble-free.

Service Cancellation and Termination

  • By completing your payment for an e-visa, tour packages, flight reservations, hotel accommodations, or any other service you select from www.instauaevisa.org, you authorize us to process and deliver the services you require.
  • By reserving through us, you acknowledge and consent to the Trip Provider's applicable cancellation and no-show policies, as well as any additional (delivery) terms and conditions that may govern your trip (including the fine print provided on our platform and the pertinent house rules of the Trip Provider). This extends to services and products provided by the Trip Provider.
  • Reservations at hotels are contingent upon availability, and room rates are subject to change or variation without prior notification.
  • instauaevisa.org reserves the right to substitute a hotel of comparable category based on availability in the event that the initially reserved hotel becomes unavailable due to an unforeseen circumstance.
  • Without providing a reason, www.instauaevisa.org reserves the right to rescind payments or orders prior to the commencement of delivery.
  • Your order may be canceled within the designated seven-business-day statutory period in the event that your application remains unprocessed or unforwarded to the immigration department. Once you receive an email conformation from www.instauaevisa.org, the time period will commence.
  • We will initiate order processing at www.instauaevisa.org promptly following the completion of the payment. (NOTE: In the event that your application is not processed or submitted to immigration for further approval, a refund may be possible.)
  • Cancellation of the agreed-upon service delivery due to circumstances beyond our control, including but not limited to natural disasters, accidents, government restrictions, or any other event of force majeure. Where applicable, we shall refund a proportionate amount at our discretion.
  • You will forfeit your right to rescind your order as a result; the services will be considered delivered. At the time you place your order, instauaevisa.org shall explicitly request your consent to utilize your information.
  • Once the insurance has been processed and the policy document has been published, cancellation requests are not accepted.
  • Should you fail to arrive at the designated location for the activity at the appointed time, your reservation will be canceled. Furthermore, in such situations, we reserve the right to deny any refund requests.
  • 7calendar days prior to the tour date, cancellations will result in a 95% refund of the total booking amount, provided that the entire booking or a portion of the booking is eligible for cancellation.
  • Withdrawal of an application or cancellation of an order will incur a pre-order processing fee of USD 70.00.
  • After the UAE Visa issuing authority has approved your application, instauaevisa.org is unable to issue a refund; you are required to adhere to the terms of this policy.
  • An application that has been authorized or processed at the UAE immigration desk will not be revoked.
  • All of the subsequent occurrences involving the UAE Visa issuing authority shall not be held the Company liable for.
  • After the application has been received and processed by the UAE immigration department, the determination of whether to grant or deny it is left entirely to the department's discretion. The immigration department cannot be influenced or challenged by the company on the matter.
  • Decline to grant the visa, Denial of the application's acceptance, Incorrect visa issuance and a delay in the UAE visa processing procedures. In the event that any of the aforementioned occur due to an omission or error on the part of the Company, its liability is limited to the expense of a replacement visa or a refund of all paid fees. The Company shall not be liable for any subsequent losses, including but not limited to lost profits or income or missed airfares.
  • We will not conduct business with OFAC and sanctioned countries, nor will we render any services to them.
  • Minors (those under the age of 18) who access the website are prohibited from registering as users and from conducting transactions or using the site.
  • User responsibility for ensuring that his account remains confidential.
  • We expeditiously process the application along with the supporting documents upon receiving your explicit consent. In the event that immigration requires supplementary documents, the applicant is at their own risk to provide them; instauaevisa.org shall not be held liable for any rejections that may result from failure to do so.
  • We have mutually agreed that Insta UAE Visa is solely liable for the services specified, which includes the processing of your e-visa application. Once the service has been rendered, we shall not be liable for any circumstance that may prevent an applicant from traveling.
  • Refunds shall be issued subsequent to the completion of the application processing phase, contingent upon the standard deduction of $70.00 and the following circumstances:
    • Rejected application by the Immigration and Naturalization Service
    • Immigration has not yet received payment for the application.
  • Cancellation of a visa that has been granted by the immigration department will incur a $100 cancellation charge for the applicant.
  • Refunds will not be issued in case of rejection after an application has been submitted through the government system from another service provider or travel agency.
  • Additional services rendered by third-party vendors are prepaid and include RT-PCR, insurance, and airport transfers. In the event of a refund, a pre-processing service charge may be deducted in full, or the refund may be denied entirely, contingent on the service provider.

Timelines

  • Your order may be canceled within the designated seven-business-day statutory period in the event that your application remains unprocessed or unforwarded to the immigration department. Once you receive an email conformation from www.instauaevisa.org, the time period will commence.
  • According to instauaevisa.org, the processing period for the UAE visa can vary from 24 to 72 business hours, depending on the immigration department. On the basis of registration categories, visas are processed and expeditiously dispatched to clients with the approved visas.
  • The business hours of the UAE immigration department are from 24 to 72 hours, and we are able to obtain visa approvals within the allotted time frame the majority of the time.
  • As a consequence of the abrupt surge in Covid-19 cases observed worldwide. There have been occurrences in which immigration denied or revoked an authorized e-visa for a specific national without providing advance notice. As a result, instauaevisa.org shall not issue refunds in such circumstances beginning on February 1, 2020, and continuing until further notice.
  • Visa processing delays may occur if immigration requires additional documentation subsequent to the application being processed.

Shipping Policy

  • By means of a standardized digitally managed email platform, Insta UAE Visa delivers the services/packages/visas/flights, and so forth that the client requests. The requested service can also be fulfilled through alternative digitally managed platforms, such as WhatsApp.
  • It is highly recommended and encouraged that clients furnish precise contact information and verify said information twice prior to submitting an application.
  • The consumer shall not be entitled to any recourse regarding the non-delivery of the specific item or service requested via email.

Refund Policy

  • We will initiate order processing at www.instauaevisa.org promptly following the completion of the payment. (NOTE: In the event that your application is not processed or submitted to immigration for further approval, a refund may be possible.)
  • Cancellation of the agreed-upon service delivery due to unforeseen circumstances beyond our control, included but not limited to natural disasters, accidents, government restrictions, or any other circumstance classified as force majeure. Where applicable, we shall refund a proportionate amount at our discretion.
  • Cancellations pertaining to insurance shall not be accepted once the order has been processed or the policy document has been published with your assent.
  • Should you fail to arrive at the designated location for the activity at the appointed time, your reservation will be canceled. Furthermore, in such situations, we reserve the right to deny any refund requests.
  • Cancellations received prior to the scheduled tour date will only be refunded 95% of the total booking amount, provided that the entire booking or a portion of it is eligible for cancellation.
  • Once your application has been approved by the UAE Visa issuing authority (i.e., the visa has been published), no refunds will be issued; you are required to adhere to the terms of the policy.
  • Decline to grant the visa, Denial of the application's acceptance, Incorrect visa issuance and a delay in the UAE visa processing procedures. In the event that any of the aforementioned occur due to an omission or error on the part of the Company, its liability is limited to the expense of a replacement visa or a refund of all paid fees. The Company shall not be liable for any subsequent losses, including but not limited to lost profits/income or airfare.
  • Should you wish to revoke your application after it has been processed but not yet accepted by the immigration department or paid at the immigration, a standard deduction of $70.00 will be assessed.
  • If an applicant wishes to rescind an approved visa, they must remit a cancellation fee to the immigration department. Additionally, we assess a service charge of $100.00 to facilitate the cancellation process.
  • Additional services rendered by third-party vendors are prepaid and include RT-PCR, insurance, and airport transfers. The provision of a refund may incur a standard deduction, or it may be possible that no refund will be issued, contingent upon the terms and conditions of the service provider.
  • Refunds shall not be issued in the event of denial if an application has been submitted through the government system by another service provider or travel agency beforehand or in an alternative manner.
  • The worldwide Covid-19 pandemic has ensued. There have been occurrences in which immigration denied or revoked an authorized e-visa for a specific national without providing advance notice. As a result, instauaevisa.org will not issue refunds in such circumstances beginning on February 1, 2020, and continuing until further notice.
  • Should you fail to arrive at the designated location for the activity or event within the allotted time, your reservation will be canceled. Furthermore, in such situations, we reserve the right to deny any refund requests.
  • In situations where instauaevisa.org is unable to fulfill the contractual service obligations, refunds may be issued to the affected party.
  • Refunds are typically processed the moment the order is canceled. Nevertheless, the consumer may have to wait up to two weeks for the funds to be deposited into the account that was initially utilized to initiate the order.

Availability & Pricing

  • We, at www.instauaevisa.org, cannot be held liable if you do not receive your visa or any other service that you have requested. instauaevisa.org cannot in any way guarantee that the UAE Visa issuing authority will grant approval to your application. As soon as instauaevisa.org verifies your online submission and forwards your application to the UAE Visa issuing authority, our service will be considered complete.
  • It is the duty of each applicant to comply with all stipulations set forth by the UAE Government. Upon the approval of your visa, it will be our responsibility to maintain records of your hotel/lodging, flight, and emergency contact information.
  • In the event that an applicant is ineligible for the requested services, provides inaccurate or incomplete information, fails to submit supporting documents when required, or commits other similar errors pertaining to the UAE Visa application, instauaevisa.org shall not be held liable.
  • Kindly ensure that all essential documents are gathered and present at the time of the applicant's departure.
    • Declaration of Health Form
    • Quarantine Undertaking
    • Copy of PCR test issued 96 hours before date of departure
    • Health insurance
  • Upon the completion of the immigration processing of the application, the merchant account will be debited the visa charge.
  • Travel Insurance: www.instauaevisa.org does not provide travel insurance and relies on a third party to provide coverage for Covid-19-related travel insurance.
  • As soon as the client authorizes us to continue with the insurance transaction, the depicted price is promptly applied to the applicant's final payment obligation.
  • We commence your travel insurance order and transmit the pertinent information to the insurance provider (a third party) as soon as we receive this payment.
  • Prior to the date of your trip, Insta UAE Visa will ensure that your insurance documentation is complete and accompanied by a copy of your visa.
  • Applicants must ensure that they have not applied elsewhere for a visa prior to submitting their application with us. If not, immigration shall halt the procedure, and the applicable fees shall remain in effect.
  • Without a government or official affiliation, instauaevisa.org does not issue any visas and is not affiliated with any organization.
  • Once your UAE visa has been approved, instauaevisa.org may request additional documentation for record-keeping purposes. Such documentation may consist of a return air ticket and information regarding a hotel or place of stay in the UAE.
  • As your sponsor, we reserve the right to request the payment of a security deposit prior to your departure for the United Arab Emirates.
  • Visa applications and all other pertinent services can be submitted through the official visa website of the UAE government.
  • The pricing and services listed on this website conform to the prevailing industry standards for the respective service. Applicants' requests to modify the pricing information presented on this website will not be honoured.
  • In the event that the cost of a service requested by an applicant changes after instauaevisa.org has dispatched it, the price that was in effect at the moment the order was initially placed will remain in effect.
  • VAT is included in all prices at the applicable rate.
  • Visa fees may, under certain circumstances, encompass charges imposed by third parties, including bank transaction fees levied by the UAE Government.
  • Reservations shall be deemed verified exclusively upon receipt of full payment. Only USD is accepted as payment.
  • Should you fail to arrive at the designated location for the activity or event within the allotted time, your reservation will be canceled. Furthermore, in such situations, we reserve the right to deny any refund requests.
  • Once instauaevisa.org has reviewed your online submission, processed your application, and confirmed your accommodation, our service will be considered complete.
  • Each applicant bears the responsibility of adhering to and satisfying all stipulations established by the UAE Government.
  • In situations where instauaevisa.org is unable to fulfill the contractual service obligations, refunds may be issued to the affected party.
  • Refunds are typically processed the moment the order is canceled. Nevertheless, the consumer may have to wait up to two weeks for the funds to be deposited into the account that was initially utilized to initiate the order.
  • In AED, debit and credit cards issued by Visa or MasterCard are also accepted as forms of payment.
  • Each cardholder must retain a copy of transaction records and merchant policies and regulations.
  • The Transaction Receipt will reflect the identical price and currency that are presented on the checkout page. Furthermore, the quantity that is charged to the card will be represented in the currency of the card.
  • As a service provider, we do provide express services for an additional fee in order to expedite the processing of your application. This service is optional and is provided upon request. The applicant shall be informed of the fulfillment schedule at the time the consumer elects the service.
  • If you do not agree to be bound by and adhere by these terms of service, then you are not permitted to use the services of instauaevisa.org.

Limits on Use

Individuals are prohibited from using instauaevisa.org or its services for their own benefit. Additionally, you are not permitted to sell, provide, or otherwise profit from any services, information, refitting, adaptation, or analysis available on or through instauaevisa.org for commercial purposes.

Security

  • At any time, instauaevisa.org reserves the rights of the user.
  • Without prior notice, modify and/or implement new and/or additional security measures.
  • With the intention of temporarily suspending or restricting access to instauaevisa.org for any user; and
  • It is critical for instauaevisa.org and the information stored in its databases to maintain security and integrity before proceeding with any other endeavors.

Accuracy & Site Content

instauaevisa.org diligently and responsibly compiles the information that is available on and via its platform. However, unaffiliated third parties may compile and/or provide us with certain information.
Please note that instauaevisa.org does not guarantee the veracity of any information retrieved from a third party. In addition, it should be noted that inaccuracies and forgotten details pertaining to the data available on and via instauaevisa.org may arise due to a multitude of factors intrinsic to internet-based systems and beyond our reasonable authority to influence.
Information may, for instance, be susceptible to machine, software, or operator error, as well as malfunctions associated with data transmission. The information is therefore provided "as is"; prior to relying on any information obtained from instauaevisa.org, it is advisable to verify its accuracy. Due to the dynamic nature of instauaevisa.org, the site's appearance and content are subject to modification without prior notification.

Limited License & Ownership

A restricted license is granted to download the content from instauaevisa.org to a personal computer and print a physical copy of said content for personal, non-commercial use only, on the condition that all copyright, trademark, and other proprietary notices remain unaltered. No reproduction, redistribution, or retransmission of any content from this website, instauaevisa.org, is permitted, unless expressly stated otherwise.

In order to obtain this limited license, acceptance and compliance with these Terms of Service are required. Documents that are downloadable or accessible from this website, i.e. instauaevisa.org, are either the property of or licensed to instauaevisa.org.

Access to the document is contingent upon the end user license that accompanies the software in question. In the absence of such a license, the the user is granted a license that is non-exclusive and non-transferable.utilize the aforementioned software. However, this does not apply to the use of instauaevisa.org, which is explicitly prohibited in accordance with the terms of service.

instauaevisa.org reserves all copyright and other intellectual property and proprietary rights related to its content, branding, services, software, and any other materials available on and through the website. These rights are not granted to you as a user, except as specified in the Terms of Use. The respective owners of other brands, names, and logos featured on instauaevisa.org also retain their rights.

Links

Where instauaevisa.org contains links to third-party sites, you should be aware that instauaevisa.org may not control the sites reached through those links. instauaevisa.org are not responsible for the content or privacy practices of sites which instauaevisa.org do not control.

instauaevisa.org neither endorses nor approves of any products, services, viewpoints, or other content available on or through sites beyond its control, including the links that appear on the site. Furthermore, instauaevisa.org is not liable for the opinions expressed by third parties (if any) on or through its platforms.

Disclaimer and Limitation of Liability

(a) With the exception of what may be specified in these terms of service, instauaevisa.org, its content, and any use you elect to make of it are provided and permitted without any express or implied representations or warranties. To the fullest extent permitted by law, instauaevisa.org disclaims all such representations and warranties.

instauaevisa.org does not provide any assurance regarding the adequacy, completeness, accuracy, or currency of the information accessible via its platform. Additionally, the site (or any component thereof) remains accessible, completely functional, or virus-free at all times. Consequently, you agree that our breach of contract under these Terms of Use shall constitute your sole recourse in the event that you are in violation of these Terms of Use. (b) Subject to paragraph (d), but otherwise so far as acceptable by law, instauaevisa.org exclude and are not liable for all damage(s), In no event, shall we be held responsible for any loss or liability, regardless of whether it is caused by our negligence. This includes all wasted time, loss or corruption of data, loss of profits, missed opportunities, damage to goodwill, and all indirect, consequential, and punitive damages arising from or in relation to the use of any liability that may arise from instauaevisa.org, its information, or the services rendered through it, regardless of the cause (including negligence), statute, contract, tort, or other legal theory, even if such liability was reasonably foreseeable or instauaevisa.org has been duly notified regarding the potential for such loss, damage, or liability. (c) Subject to paragraph (d) Our total aggregate liability under this agreement for direct loss and damage and other direct liability, regardless of how it arises (whether in contract, tort (including negligence), statute, or otherwise), shall be limited to USD 50 per claim or series of related claims, unless otherwise permitted by law. (d) Our liability shall not be limited in any way by anything in these terms of service; (i) loss or damage resulting in personal injury or death due to our negligence; or (ii) any fraudulent misrepresentation committed by us or those under our control. (e) If you are a consumer utilizing instauaevisa.org, then the provisions of this Terms of Service shall not restrict your statutory rights in any way.

Severability

A court, or other forum of competent jurisdiction may at any time find one or more of the provisions of these Terms of Use invalid or otherwise unenforceable. However, such a finding shall not render the remaining provisions of these Terms of Use void or invalid.

By amending or severing such provisions as are required to maintain their validity, legality, and enforceability without compromising their intended purpose, or, if that is not possible, by substituting another provision that is legal, valid, and enforceable and substantially gives effect to their intent, these terms of service shall be deemed amended.

In the event that 1 or more provisions of these terms and conditions are deemed invalid or unenforceable, they shall be severable in a manner that does not compromise the validity or enforceability of the remaining provisions or the provisions in question in any other jurisdiction.

Terms of Use Alterations

Without prior notice, instauaevisa.org reserves the right to modify or alter the Terms of Service. Your continuous use of instauaevisa.org will be considered accepted of the revised terms and conditions; therefore, prior to using the site again, you should thoroughly review them.

Termination

Without prior notice, and at any time, instauaevisa.org reserves the right to restrict your access to the site if it decides that you have violated any of the aforementioned terms and conditions.

Governing Law

Use of instauaevisa.org and the Service is governed by UAE law, and you are deemed to consent to the jurisdiction of the UAE courts with regard to any claims submission or dispute resolution involving instauaevisa.org.

Passport and Visa

Consult the appropriate embassy for information concerning a visa and passport. The user should visit instauaevisa.org, which will be updated prior to departure with information regarding the passport and other essential documents, as requirements are subject to change.

If a user is denied boarding a flight or entry into a country as a result of any of the following errors committed by the user, instauaevisa.org is not liable. Failure to transport their:

1. Correct passport

2. Visa and other pertinent documentation are essential for the country, airline, and the interest of the authority.

Health: Prior to departure, the user should consult a physician regarding the most recent immunizations advised for travel, as this information is subject to change. The user bears full accountability for ensuring adherence to prescribed medication regimens and medical advice in conjunction with their journey.

It is understood that the use of instauaevisa.org and its services is entirely voluntary and that neither the website nor its offerings should be regarded as travel-related advice or a basis for determining travel-related decisions.
Without limitation, the information on the instauaevisa.org website is provided without any warranty concerning its accuracy, suitability for its intended purpose, compatibility, or security. Without exception, instauaevisa.org cannot ensure the continuous accessibility of its website or any of its services. There is no assurance that information distributed via instauaevisa.org will be devoid of errors.

Payment Confirmation

The confirmation notice will be transmitted to the client through email within twenty-four hours of the payment being received.

Hotel Booking Refund Policy

Refunds, if applicable, shall be refunded to the payment method originally utilized by the consumer. Kindly note that the completion of the refund transfer may take up to 45 days.

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